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Self-services

  1. Apply for change of existing premium allocation or switch of existing investment choice(s)

  2. Apply for change of contact details (mobile telephone number, correspondence address, email, etc.)

  3. Apply for change of Benefit Protector Option

  4. Opt-out Physical Copy of Statement, Advice and Receipt

Access myPrudential

  1. Change payment mode and apply for direct debit authorization of bank account

Access myPrudential

Form

Life and Health Insurance Claim

  1. Make a claim for life insurance death

  2. Make a claim for accident

  3. Make a claim for hospitalisation

  4. Make a claim for crisis cover

  5. Make a claim for disability

  6. Make a claim for lady prudence

  7. Make a claim for dental benefit

  8. Make a claim for prumyhealth prestige medical plan hospital

  9. Make a claim for prumyhealth prestige medical plan outpatient

  10. Apply for medical network pre-authorisation for medical expenses direct billing service

  11. Apply for Non-network pre-authorisation for medical expenses direct billing service

  12. Make a claim for smartappoint service

  13. Make a claim for designated person

  14. Request for certified true copy of medical receipts

  15. Estimate my claimable amount

Access myPrudential

Crisis Cover Claim Form Part II (Medical Certificate)