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Prepare claims document


Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit

1181447279

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Completed hospital claims form


What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

Merchant CategoryInsurance or Pension Service
Merchant namePrudential Hong Kong Limited
Bill type05 - General Insurance
Bill account numberPolicy Number: the 12-digit number with starts with 9
Payment amountPremium amount due in HKD

How you can pay
We offer internet banking payment services through the following banks:

  • AEON Credit Service
  • Bank of China
  • Bank of Communications
  • Bank of East Asia
  • China Construction Bank
  • Chong Hing Bank
  • Citibank
  • China CITIC Bank International
  • Dah Sing Bank
  • DBS Bank
  • Fubon Bank
  • Hang Seng Bank
  • HSBC
  • Shanghai Commercial Bank
  • Standard Chartered Bank
  • Wing Hang Bank
  • Wing Lung Bank

What you need to provide
Your Policy Number as shown in your account.

Processing time
3 days

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

Merchant CategoryInsurance or Pension Service
Merchant namePrudential Hong Kong Limited
Bill type05 - General Insurance
Bill account numberPolicy Number: the 12-digit number with starts with 9
Payment amountPremium amount due in HKD

How you can pay
We offer internet banking payment services through the following banks:

  • AEON Credit Service
  • Bank of China
  • Bank of Communications
  • Bank of East Asia
  • China Construction Bank
  • Chong Hing Bank
  • Citibank
  • China CITIC Bank International
  • Dah Sing Bank
  • DBS Bank
  • Fubon Bank
  • Hang Seng Bank
  • HSBC
  • Shanghai Commercial Bank
  • Standard Chartered Bank
  • Wing Hang Bank
  • Wing Lung Bank

What you need to provide
Your Policy Number as shown in your account.

Processing time
3 days

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

Submit your claim

Short Description lorem ipsum dolor sit amet consectetur. Eros facilisi morbi eu gravida. Cras tellus id leo arcu. Amet lorem rhoncus porta sit. Enim adipiscing porttitor quam tortor sapien non. Risus mattis amet urna donec vitae

Receive approval and payment

Frequently asked questions

Got a problem? Check our FAQs or get in touch with us for assistance.


Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit

1181447279

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Short Description lorem ipsum dolor sit amet consectetur. Eros facilisi morbi eu gravida. Cras tellus id leo arcu. Amet lorem rhoncus porta sit. Enim adipiscing porttitor quam tortor sapien non. Risus mattis amet urna donec vitae


What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

Merchant CategoryInsurance or Pension Service
Merchant namePrudential Hong Kong Limited
Bill type05 - General Insurance
Bill account numberPolicy Number: the 12-digit number with starts with 9
Payment amountPremium amount due in HKD

How you can pay
We offer internet banking payment services through the following banks:

  • AEON Credit Service
  • Bank of China
  • Bank of Communications
  • Bank of East Asia
  • China Construction Bank
  • Chong Hing Bank
  • Citibank
  • China CITIC Bank International
  • Dah Sing Bank
  • DBS Bank
  • Fubon Bank
  • Hang Seng Bank
  • HSBC
  • Shanghai Commercial Bank
  • Standard Chartered Bank
  • Wing Hang Bank
  • Wing Lung Bank

What you need to provide
Your Policy Number as shown in your account.

Processing time
3 days

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

Merchant CategoryInsurance or Pension Service
Merchant namePrudential Hong Kong Limited
Bill type05 - General Insurance
Bill account numberPolicy Number: the 12-digit number with starts with 9
Payment amountPremium amount due in HKD

How you can pay
We offer internet banking payment services through the following banks:

  • AEON Credit Service
  • Bank of China
  • Bank of Communications
  • Bank of East Asia
  • China Construction Bank
  • Chong Hing Bank
  • Citibank
  • China CITIC Bank International
  • Dah Sing Bank
  • DBS Bank
  • Fubon Bank
  • Hang Seng Bank
  • HSBC
  • Shanghai Commercial Bank
  • Standard Chartered Bank
  • Wing Hang Bank
  • Wing Lung Bank

What you need to provide
Your Policy Number as shown in your account.

Processing time
3 days

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

What to do
Go to your banking app/portal and make your payment to the following details:

How you can pay
Visa, Mastercard

What you need to provide
PRUServices username and password

Processing time
Instant

With Prudential, you can establish a long-term income for your loved one and plan your legacy with full flexibility, providing timely support at your children’s milestones - including pursuing opportunities abroad, getting married and much more. Together, we can push the limits of your children’s horizons.

Insurance

We’re Prudential.


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