Prudential has launched Tele-Medical Examination Service, a market-first in Hong Kong, and a brand new Point-to-Point Sample Collection Service, which together allow pre-selected customers to complete their medical examinations in the comfort of home with just a few simple steps. Upon completion of the service, customers then need to e-sign their online medical examination report to complete the whole process, which facilitates the overall underwriting process.

Eligible health conditions

  • Fracture Conditions

  • Skin Conditions (For example: Eczema and Psoriasis)

  • Respiratory Conditions (For example: Asthma, Bronchitis)

  • Mental Health Disorders (For example: anxiety, adjustment disorder)

  • Osteoarthritis

  • Gout

  • Hypertension

  • Overweight

  • Hyperlipidaemia

  • Hyperthyroidism

  • Hypothyroidism

  • Anaemia

  • Hepatitis B

  • Fatty liver

  • Abnormal liver enzymes

  • Haematuria

  • Proteinuria

  • Renal stone

  • Idiopathic thrombocytopenic purpura

  • Essential thrombocythaemia

  • Acute pyelonephritis

  • Benign prostatic hypertrophy

  • The Tele-Medical Examination (“Tele-ME”) / Point-to-point Sample Collection Service (“SC”) is provided by third party digital application provider (“Provider”) and is subject to the terms and conditions of the Provider.

  • The Provider is not operated by Prudential Hong Kong Limited (“PHKL”). PHKL makes no representation, warranty or undertaking as to the quality or availability of the Provider’s services and shall not accept any responsibility or liability for the services provided by the Provider. Under no circumstance shall PHKL be responsible or liable for the acts or omissions of the Provider.

  • PHKL may change both the scope of Tele-ME & SC and the service provider from time to time at our sole discretion without prior notice. PHKL may cease and/or suspend the Tele-ME & SC at our sole discretion.

  • There is a complete freedom of choice for customers to choose between traditional Medical Examination and Tele-ME / SC, and the use of the Tele-ME / SC provided by the Provider is at customer’s own risk.

  • The whole process of Tele-ME / SC must be conducted in Hong Kong. Geographical checking would be performed before starting the Tele-ME / SC. If customer’s location is not in Hong Kong, the Tele-ME / SC will be stopped immediately.

Want to explore more?

Share your contact details and let our expert team guide you through the best options for your needs.

 

Contact Us
Contact Us